Microsoft Outlook Not Responding with Unsent Msgs in Outbox
  • 11
    Jun

Microsoft Outlook Not Responding with Unsent Msgs in Outbox

We've seen this problem crop up quite a lot over the last 12 months so I though I would post the fix today so read on  if your Outlook email client has suddenly started freezing and/or constantly restarting... What is the problem? Whilst trying to send an email your Microsoft Outlook 2003/2007/2010/2013 email client will suddenly stop responding...

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Changing a BIOS Battery
  • 3
    May

Changing a BIOS Battery

Lennox IT: IT Support in Business IT in Derby and Derbyshire: Helpful Advice on how to change a BIOS / CMOS Battery A computer may sometimes not keep the correct time or  show error messages related to time and date options or other errors like 'no operating system or new CPU is installed'. All these are indications that...

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Fixing Problems with the Windows 7 Desktop
  • 23
    Apr

Fixing Problems with the Windows 7 Desktop

Today I had a few weird niggles come up with a new Windows 7 (x64) machine - problems which I had seen countless times before but never really properly known how to fix. In this post I'm going to cover the two main culprits and also explain the fix:   The Windows 7 desktop does not auto refresh...

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Avoid scams, spam and phishing emails
  • 2
    Apr

Avoid scams, spam and phishing emails

Lennox IT: IT Support in Business IT in Derby and Derbyshire: Helpful Advice on how to avoid scams, spam and phishing emails Knowing how to avoid scams, spam and phishing is a critical life skill. Fortunately, eleven simple safety measures will help you dodge the risks – whether the scam comes via the phone, regular mail, an email,...

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Panda Security Failure - March 2015
  • 13
    Mar

Panda Security Failure – March 2015

Panda Security Failure - 11 March 2015   Q) What happened? On 11th March 2015 at around 12:00pm Panda Security pushed out a bad virus definition file to their virus protection software. The definition file was quickly retracted (about 60 minutes later) but during this time it incorrectly identified important system and program files as viruses, causing them...

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Remove any Police Ransom Trojan: The Police Ukash or Moneypak virus
  • 14
    Feb

Remove any Police Ransom Trojan: The Police Ukash or Moneypak virus

Lennox IT: IT Support in Businees IT in Derby and Derbyshire: Helpful Advice on how to Remove any Police Ransom Trojan: The Police Ukash or Moneypak virus If your computer is locked, and you are seeing a “Your computer has been blocked” notification from a law enforcement agency (FBI, Australian Federal Police, Metropolitan Police, U.S. Department of Justice)...

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Remove Mac Defender malware in Mac OS X v10.6 or earlier
  • 29
    Jan

Remove Mac Defender malware in Mac OS X v10.6 or earlier

Lennox IT: IT Support in Derby and Derbyshire: Helpful Advice on how to Remove Mac Defender malware in Mac OS X v10.6 or earlier A phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender...

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Upgrade a Macbook Hard Drive to an SSD Hard Drive with Existing Files Intact
  • 1
    Jan

Upgrade a Macbook Hard Drive to an SSD Hard Drive with Existing Files Intact

Upgrade a Macbook Hard Drive to an SSD Hard Drive with existing Files Intact Lennox IT: IT Support Derby: Helpful Advice on how to upgrade a Macbook Hard Drive to an SSD Hard Drive You'll need: An SSD (I used last year's version of the Samsung 840 Evo) SATA-to-USB cable or dock Small screwdriver to open your laptop...

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Uninstall Windows 8 and Install Windows 7
  • 16
    Dec

Uninstall Windows 8 and Install Windows 7

Lennox IT: Computer Support Derby: Helpful Advice on how to remove Windows 8 and reinstall windows 7 1. Make sure you can get windows 7 Drivers Start by opening the device manager in your control panel. It will provide you with a list of all the different devices found on the system, from touchpad and keyboard to networking...

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Making a Norton Ghost Bootable USB Drive
  • 8
    Dec

Making a Norton Ghost Bootable USB Drive

Lennox IT: Computer Support Derby: Helpful Advice on how to make a Norton Ghost Bootable USB pen drive to recover your PC, Laptop or Netbook Norton Ghost boot from USB Download the ISO from Here Extract the contents to a new folder on your hard disk (e.g. using SlySoft Virtual CloneDrive from here or any other ISO extraction/mounting tool)...

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