Global Coach Tours

About the project

Global Coach Tours are a highly successful worldwide travel agent operating out of Derbyshire's beautiful Peak District. Lennox IT have worked with the company since 2011, helping them to extensively redevelop their ASP.NET based eCommerce website and manage their VPS hosting solution.

  • eCommerce
  • Development (ASP.NET)
  • Sever Management
  • IT Consulting
  • SEO
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Website Development

Global Coach Tours grew dissatisfied with their previous IT vendor following creeping charges and poor service. They approached Lennox IT to help them transfer their existing eCommerce site (a custom-built ASP.NET platform) to a new managed VPS solution hosted by Fasthosts.co.uk.

Following the success of this project we began a series of new developments for Global Coach Tours, helping to improve their search/product pages and also performing a complete redevelopment of their ordering process to improve the customer experience and reduce the number of support calls that the company was having to deal with.

Earlier this year we completed another project to redevelop the site's homepage and to modernize their main banner and add a simplified search widget to the page header.

Database Development

Global Coach Tours operate a custom-built, stand-alone ASP.NET application for importing tour operators live XML booking data into their SQL Server database. The application runs as a scheduled task and intelligently synchronizes new and existing tour data twice daily.

Lennox IT has helped Global Coach Tours to develop this application, adding additional tour operator feeds to the synchronization job and optimizing the application to improve reliability and performance.

Server / VPS Management

In 2011 Lennox IT helped Global Coach Tours to move their operations to a new VPS hosted by FastHosts. The server operates a Windows Server / IIS7 environment and the project involved transferring both the application files, supporting libraries, and SQL Server database to the new VPS.

As part of the project we were required to setup an SMTP mail service to route outgoing mail from the web server and setup a daily backup routine of the company database which is copied off-site by the client.

Since the completion of the project we have performed on going server maintenance and troubleshooting the for the client, including setting up a satellite WordPress site and troubleshooting various minor issues.

What they have to say...

"Lennox IT have helped us a lot with the website and their rates have been very reasonable"

-Geoff Monk, Business Owner

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