As an on-line retailer, IT systems are extremely important to Ratchet and have a huge impact on the business. Lennox IT have helped Ratchet to manage their on-line business by customizing their PrestaShop platform and providing additional functionality to their admin dashboard.
We developed additional management reports to help them optimize their manufacturing so less stock needs to be held in the warehouse. We also streamlined their order processing work-flow to reduce the admin burden so orders could be processed and shipped more efficiently.
Lennox IT have also helped Ratchet to manage their MySQL company database and we performed a full data migration for them earlier this year as part of a systems upgrade, transferring over 50,000 customer records and 30,000 order records in the process.
What they have to say...
"There used to just be 3 of us working out of a small office in my Dad's workshop but now we employ over 30 staff, have opened 3 stores across the UK, and are selling our brand all over the world. Lennox IT have helped us to grow the company and we are very grateful for the work they've done for us"
- Dhillan Bhardwaj, Business Owner