IT Support

Find out more about how Lennox IT can support your business' computer systems

Our business IT support packages offer a range of payment plans to suit every budget.


See the plans



EXCELLENT Based on 76 reviews.
Hannah Taylor
Hannah Taylor
2022-10-07
The team at Lennox always go above and beyond for the staff team and young people at my home, they are always at the end of the phone and happy to fix a situation , they understand our role and the nature of our job so always strive to go above and beyond to not only support the team who need the technology to fulfil their job role but for the young people and accommodating there wishes and feelings and being so friendly and approachable when they spend time in the home. What a lovely kind supportive team at Lennox i would 100% recommend!
Shaneaka Taylor-Pinnock
Shaneaka Taylor-Pinnock
2022-10-07
Lennox are always quick to respond to problems that may arise with out IT service. They are a kind and helpful team with any queries raised. Support provided by Lennox is always beneficial and sorted within a fast timely manner
Liam Healey
Liam Healey
2022-10-07
They are very quick to aid with any issues or concerns. They work quickly and can aid staff with all issues raised. We have had recent issues with out Internet monitoring service and they spent alot of time explaining and working with staff to resolve the issues and also gave follow up calls to ensure there were no further issues and gave even more assistance.
K Roberts
K Roberts
2022-10-07
Lennox have always been helpful on the rare occasion that i have had to contact them. (even during out of hours times). They have always been professional and guided me though any issues taking into account my lack of understanding in the technical areas.
Emily Ford
Emily Ford
2022-10-07
Extremely helpful, on more than one occasion!!
Simon Bennett
Simon Bennett
2022-10-07
Great set of people and outstanding knowledge, always helpful and always available to help.
Owen Oxley
Owen Oxley
2022-10-06
Above and beyond the best IT company that I've ever had the pleasure to work with! A team with old school values & morals but also a new school approach that ensures they can help no matter what. Knowing that you have a company that actually answers your call and supports you from start to finish is priceless.
Lisa Ellis
Lisa Ellis
2022-10-06
We use Lennox for IT issues at work they understand the need to sort issues in a timely manner, supportive both on the phone and onsite.
David Watson
David Watson
2022-10-06
Lennox IT have been looking after our IT requirements for the last 5 years and we have found them to be very responsive and helpful and all our dealings with them. Highly recommended.
jon leonard
jon leonard
2022-10-06
Great company, really easy to deal with, quick to respond and they are prepared to pick up the phone and fix issues out of hours. 5 stars 🙂



Business IT Support

Support options to suit you

IT Support with a difference. Start with our zero-obligation, pay-as-you go package and discover how our expertise and 5* customer service can benefit your business. Ditch the call centres and ticket queues and be connected with an IT expert whenever you have a problem.
Read More Case Study

Flexible Rates

Business IT Support from £14/pc, pay-as-you-go, fixed fee or monthly packages available

Ditch the call centres

A family run business offering dedicated support so you only ever speak to an IT expert

Simple, Robust Solutions

We use off-the-shelf technology from trusted brands that doesn't cost the earth

Nationwide Support

We are based in Derby at the heart of the Midlands, giving us the ability to easily deliver services across the UK

Jargon Busters

Committed to using plain English that you can understand and helping you to understand your IT systems

See the difference

Try our service today and we promise that you will not be disappointed

Flex Plans

Only pay for what you need! Flexible support that is billed at an hourly rate

Pay-as-you-go

£40 (+vat) / hr

No monthly charges!
  • Only pay for what you use
  • Add more products like anti-virus or backups
  • The same great service with no commitments
  • Educational & charity discounts are available
More Info

Small Business (Flex)

£28 (+vat) / hr

£39.99 (+vat) per month
  • For businesses up to 15 computers
  • Cheaper than PAYG past 3 hours
  • Pro-active support, we actively monitor your IT systems
  • Standard response times
  • Educational & Charity discounts are available
More Info

Standard (Flex)

£24 (+vat) / hr

£89.99 (+vat) per month
  • Cheaper than PAYG past 5 hours
  • Great value for mid-size businesses
  • Free Server monitoring and Protection (2 servers)
  • Pro-active support, we actively monitor your IT systems
  • Include Advanced PC Protection from just £2 per PC
  • Standard response times
  • Educational & Charity discounts are available
More Info

Enterprise (Flex)

£20 (+vat) / hr

£179.99 (+vat) per month
  • High Priority SLA for our fastest possible response
  • Cheaper than PAYG past 8 hours
  • Pro-active support, we actively monitor your IT systems
  • Free Server Monitoring and Protection (up to 4 servers)
  • Advanced PC Protection from just £2 per PC
  • Free Secure Cloud Backups of your company data
  • Our cheapest hourly rate, excellent value for high volume support
  • Educational & Charity discounts are available
More Info

Fixed Plans

Making budgeting and cost planning easier. A fixed monthly fee regardless of what support you need

Small Business (Fixed)

£14 (+vat) / PC

Fixed Monthly Price
  • For businesses up to 15 computers
  • Unlimited phone support
  • Pro-active IT Support, we actively monitor your IT systems
  • Include Advanced PC Protection from just £2 per PC
  • Standard response times
  • Choose from additional Microsoft Office 365 plans
  • Educational & Charity discounts are available
More Info

Standard (Fixed)

£15 (+vat) / PC

Fixed Monthly Price
  • Unlimited phone support
  • Pro-active IT Support, we actively monitor your IT systems
  • Include Advanced PC Protection from just £2 per PC
  • Free Server monitoring and Protection (2 servers)
  • Standard response times
  • Choose from additional Microsoft Office 365 plans
  • Educational & Charity discounts are available
More Info

Enterprise (Fixed)

£20 (+vat) / PC

Our premium package
  • High Priority SLA for our fastest possible response
  • Unlimited phone support
  • Bundled on-site support hours included
  • Advanced PC Protection from just £2 per PC
  • Free Secure Cloud Backups of your company data included
  • Pro-active IT support, we actively monitor your IT systems
  • Free Server Monitoring and Protection(4 servers)
  • Choose from additional Microsoft Office 365 plans
  • Educational & Charity discounts are available
More Info

Complete (Fixed)

£45(+vat) / PC

Premium+
  • High Priority SLA for our fastest possible response
  • Unlimited phone support
  • Extra bundled on-site support
  • Microsoft Office 365 Apps & Email included
  • Complete Zero-Day PC Protection included
  • Secure Cloud Backups of your company data included
  • Pro-active IT support, we actively monitor your IT systems
  • Complete Server Monitoring and Protection included
  • Educational & Charity discounts are available
More Info

Compare Plans

The table below provides a brief comparison of our standard and premium tiers

Standard

Enterprise / Complete

Server Monitoring & Protection

Pro-active remediations

Unlimited phone support (Fixed Fee)

Microsoft Office 365 Ready

Bundled on-site hours (Fixed Fee)

Fastest response times

Included Advanced PC Protection

Included Secure Cloud Backups

View our case studies