IT Support Blog

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• Olly Lennox
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If you have ever reinstalled Windows onto a PC or Laptop then you have probably experienced the annoyance of the "Unknown Device". Sometimes you can be safe to ignore these devices and continue using your PC as normal but in most cases it is better to install all drivers to ensure optimal operation. Thankfully finding the right driver is not...

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• Olly Lennox
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If your WordPress site has been hacked, for example it is sending spam, redirecting visitors, showing content you did not add, or has been flagged as dangerous by Google or your host, there is a clear order of work that will usually clean it out and stop it happening again. This guide is aimed at web masters and...

• Posted by:
• Olly Lennox
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Outlook can't send emails after Windows 10 upgrade A few people have reported that Microsoft Outlook 2007 onwards will not send emails after they have upgraded to Windows 10, the good new is there is a really simple solution to fix it: If you’re not familiar System File Checker is a scan that will scan your Windows 10...

• Posted by:
• Olly Lennox
• 30 Comments

Note: this post was written in 2015 for Sky Go on Windows 10, and the app has changed since. If you still see this error the date-format fix below is worth trying, but it may not apply to current versions of Sky Go. Sky Go Error after Windows 10 Upgrade: "An Error Has Occurred, The Application Must Now...

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• Olly Lennox
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If your laptop or PC is overheating and getting too hot then it's important that you don't just ignore it so in this article I'm going to run through the main reason why you should keep your computer cool and what to do if it gets too hot.   Why should I care?   There are lots of...

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• Olly Lennox
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So you've just upgraded to Windows 10 and you're wondering what all the fuss is about. Well in this article I'm going to explore the features which we have found most useful throughout our testing and help you to get the most out of your new operating system. Windows 10 is shaping up to be the best iteration...

• Posted by:
• Olly Lennox
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  Many of you will have noticed a strange new windows icon appearing in your Windows taskbar recently and wondered what is going on. Well Microsoft have started rolling out the new Windows 10 to customers and good news - if you have seen this icon then it means that you will be entitled to a FREE upgrade...

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• Olly Lennox
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Many of our clients ask us to help with IT disaster recovery plans. This guide explains what a plan is, what it should contain and how to build and test one for a small or medium-sized business. What is an IT disaster recovery plan (DRP)? An IT disaster recovery plan is a documented set of actions to take...

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• Olly Lennox
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We've seen this problem crop up quite a lot over the last 12 months so I thought I would post the fix today so read on  if your Outlook email client has suddenly started freezing and/or constantly restarting... What is the problem? Whilst trying to send an email your Microsoft Outlook 2003/2007/2010/2013 email client will suddenly stop responding...

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• Olly Lennox
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The CMOS battery (also called the BIOS battery or motherboard battery) is the small coin cell on your motherboard that keeps the clock and your BIOS settings alive while the PC is switched off. When it runs flat the computer can lose the correct time and date, show error messages, or fail to start properly. It typically lasts...