IT Support Blog

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Today I had a few weird niggles come up with a new Windows 7 (x64) machine - problems which I had seen countless times before but never really properly known how to fix. In this post I'm going to cover the two main culprits and also explain the fix:   The Windows 7 desktop does not auto refresh...

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• Olly Lennox
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We meet clients all the time who have spent several thousand pounds upgrading their old 10/100mbps network switches and routers to newer Gigabit devices and are left scratching their heads when their network speeds seem no different to before. The truth is that a fast network requires more than just a shiny new Comms Cabinet and if you...

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Scam emails, texts and phone calls are one of the most common ways criminals get into people's money and businesses' systems. The good news is that a handful of habits will stop most of them. This guide covers how to spot a scam, what to do if you have clicked, and how to report it in the UK....

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• Olly Lennox
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Panda Security Failure - 11 March 2015   Q) What happened? On 11th March 2015 at around 12:00pm Panda Security pushed out a bad virus definition file to their virus protection software. The definition file was quickly retracted (about 60 minutes later) but during this time it incorrectly identified important system and program files as viruses, causing them...

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Right now (as of 2015) we recommend choosing between one of three open source platforms for your e-commerce site: Prestashop OpenCart WooCommerce All three are perfectly capable of running an e-commerce store but there are various pros/cons to each so in this article I’ll be comparing them across several key performance areas to help you understand which one...

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If your computer is locked, and you are seeing a “Your computer has been blocked” notification from a law enforcement agency (FBI, Australian Federal Police, Metropolitan Police, U.S. Department of Justice) asking you to pay a fine via GreenDot MoneyPak, Ukash or Paysafecard code, then your computer is infected with a piece of malware known as Trojan Reveton....

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A phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender "anti-virus" software to solve the issue. This “anti-virus” software is malware (i.e. malicious software). Its ultimate goal is to get the user's credit card...

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• Olly Lennox
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Note: aswRvrt.sys is a driver that belongs to Avast antivirus, and these steps date from the Windows 7 era. If the PC still will not boot after trying them, removing Avast with its own uninstall utility (Avast Clear) from Safe Mode is the next thing to try. Step 1. enter into BIOS SETUP Utility and reset the BIOS...

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Upgrade a Macbook Hard Drive to an SSD Hard Drive with existing Files Intact Lennox IT: IT Support Derby: Helpful Advice on how to upgrade a Macbook Hard Drive to an SSD Hard Drive You'll need: An SSD (I used last year's version of the Samsung 840 Evo) SATA-to-USB cable or dock Small screwdriver to open your laptop...

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One question our customers frequently ask is "Which e-commerce solution is right for me?". There are lots of different products and solutions out there so in this post I will give a quick overview of the different options and what we usually recommend Starting Out   For new businesses finding their feet on-line we suggest starting with an...